Terms of service

Welcome to Off Kicks. By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by the following Terms of Service.

1. General

  • These Terms apply to all users of Off Kicks across India.
  • By using our services, you confirm that you are at least 18 years old or using the platform under parental supervision.
  • We reserve the right to update or modify these Terms at any time.
  • By placing an order, you agree to these Terms and our Return & Refund Policy.

2. Products & Orders

  • Off Kicks specializes in football jerseys and related merchandise.
  • All products are subject to availability.
  • We reserve the right to limit, reject, or cancel orders at our discretion.
  • Product images are for representation purposes, and actual products may slightly vary in color, appearance, or details.
  • Customers are responsible for providing accurate name, phone number, email address, shipping address, and size details while placing an order.
  • Customized jerseys may have different return and cancellation conditions as mentioned in our Return & Refund Policy.

3. Pricing & Payments

  • All prices are listed in INR (₹) unless stated otherwise.
  • We reserve the right to change product prices, offers, or discounts at any time without prior notice.
  • We may offer Prepaid and Partial Prepaid payment options depending on the order and availability.
  • Orders will be processed after successful payment confirmation or confirmation of the required advance payment.
  • In case of a Partial Prepaid order, the remaining amount will be payable according to the payment terms shown at checkout.

4. Shipping & Delivery

  • We deliver football jerseys across India.
  • Estimated delivery timelines are provided at the time of purchase but may vary depending on location, courier services, weather, holidays, or other unforeseen circumstances.
  • Tracking details will be shared with the customer via email once the order has been shipped.
  • Off Kicks is not responsible for delays caused by courier partners, incorrect shipping information, natural events, or other circumstances beyond our reasonable control.

5. Returns, Exchanges & Refunds

  • Returns, exchanges, and refunds are subject to our Return & Refund Policy.
  • Eligible products must generally be unused, unwashed, and in their original condition with tags and packaging intact.
  • Damaged, defective, or incorrect products may qualify for a replacement or refund after verification.
  • Customized jerseys and other non-returnable products are subject to the conditions stated in our Return & Refund Policy.
  • Customers must follow the required return procedure and provide the requested order details, photos, or videos where applicable.

6. Website Usage

  • You agree to use our website only for lawful purposes.
  • You must not attempt to misuse, damage, disrupt, or gain unauthorized access to our website or its systems.
  • We reserve the right to restrict or terminate access to users who violate these Terms.

7. Intellectual Property

  • All website content, including text, graphics, logos, images, designs, and other materials created for Off Kicks, may not be copied, reproduced, modified, or distributed without permission.
  • Third-party trademarks, club names, logos, and related intellectual property belong to their respective owners.

8. Order Cancellation

  • Orders may only be cancelled before dispatch.
  • Once an order has been dispatched, cancellation may no longer be possible.
  • Customized orders cannot be cancelled once customization or production has started.

9. Limitation of Liability

  • Off Kicks will make reasonable efforts to provide accurate product information and reliable services.
  • We are not responsible for losses, delays, or issues caused by circumstances outside our reasonable control, including courier delays, incorrect customer information, technical issues, or third-party services.

10. Changes to These Terms

  • We may update or modify these Terms of Service from time to time.
  • Any changes will be posted on this page with an updated effective date.
  • Continued use of our website after changes are posted means you accept the updated Terms.

11. Contact Information

For any questions regarding these Terms, contact us: offkicks.contact@gmail.com